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Connect Student Support Tools
Learn how to navigate Connect, complete proctored assignments, track your progress, and more! Let us help you get the most out of Connect.
Looking for Connect Support?
Below are videos and guides for the most common Connect student support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Connect Access Code and Purchase FAQ , Link will open in a new window
Find answers to common questions about Connect access codes and purchasing options.
How to Navigate Connect , Link will open in a new window
Learn how to navigate the Connect home page and course menu.
Connect Student Accessibility Tips , Link will open in a new window
Use this how-to guide to learn how to navigate Connect using accessibility tools and resources.
Where to go for help with Connect , Link will open in a new window
Need technical support for Connect? Our digital support team is here to help.
Register for Connect , Link will open in a new window
If your instructor gave you a URL to register for your course, follow these instructions to get up and running in Connect. If not, please contact your instructor for your registration instructions.
Connect + Loose Leaf Option , Link will open in a new window
Once you have purchased access to Connect, you can also purchase a loose leaf physical copy of your textbook for a great price!
Completing Connect Assignments , Link will open in a new window
Learn how to find and complete your Connect assignments.
SmartBook Overview - Student , Link will open in a new window
Get the most out of SmartBook when you learn the best and easiest way to find and complete your assignments in Connect.
SmartBook Grading and Recharge for Students , Link will open in a new window
Learn how to view your SmartBook grades and how to use recharge mode for further studying.
Completing a Writing Assignment , Link will open in a new window
Learn how to complete a Writing Assignment in Connect, utilizing the functionality of grammar and originality checker, and Peer Review
Power of Process Student , Link will open in a new window
Viewing your grades in Connect , Link will open in a new window
Learn how to view your grades and track your progress within Connect.
Proctorio Student Orientation , Link will open in a new window
Learn about the Proctorio student experience, including purchase, setup options, and proctored assignment checks.
eBook in Connect User Guide , Link will open in a new window
Learn how to navigate the eBook, take notes, build study guides, and download the ReadAnywhere app.
Use the ReadAnywhere app , Link will open in a new window
Learn how the free ReadAnywhere app can help you study anytime, anywhere on your smartphone.
eBook Student Overview , Link will open in a new window
Learn more about the McGraw Hill eBook, including how to navigate, take notes, highlight and more.
The McGraw Hill AI Reader , Link will open in a new window
McGraw Hill’s AI Reader is a generative AI learning tool within your eBook. You can explore course content by digging deeper into areas where you need to better understand the material.
Stay in the Know with McGraw Hill
Connect Platform Status Updates
Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
