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Higher Ed Support Center

Support by Product:

Additional Support Resources:

Technical Support

FAQs, articles and videos to help you troubleshoot our products.


Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day

General Help

For general questions related to pricing, orders, shipping and returns.

Phone: (800) 338-3987
Fax: (800) 953-8691

Mail:
McGraw-Hill
P.O. Box 182605
Columbus, OH 43218


Hours of Operation:

Monday-Friday: 8:00 AM to 8:00 PM EST


Outside the United States:
Contact International Customer Support