My Account Details
Ordering Options for Bookstores
In our effort to protect our customer's data, we will no longer take or store credit card data in any manner within our systems. As of April 30, 2016 we will not accept credit card payments via e-mail, fax or standard mail. We take our customers' security seriously and believe that this approach is in the best interest to protect our customers and our company alike.
Please include the following information:
- Customer Account Number
- A complete Bill-To Address and Ship-To Address
- A complete ten-digit ISBN (International Standard Book Number) for each product
- Quantity to be shipped
- First Author's Name
- Complete Title of the Product (include edition)
- Preferred Mode of Shipment
Telephone
Credit Card Orders and purchase order transactions can be placed by calling the College Customer Service toll free number: 1-800-338-3987 between 8:00 AM and 8:00 PM Eastern Standard Time.
Purchase Order Transactions for Invoicing, Check and Money Orders accepted via Mail:
McGraw-Hill
P.O. Box 182605
Columbus, OH 43218
Purchase Order Transactions for Invoicing may be placed via Fax or Email:
FAX: 1-800-953-8691
Email: Orders_MHE@mheducation.com
Pubnet/Pubnet Express
McGraw-Hill is a charter member of PUBNET. PUBNET 2000 is an electronic ordering system owned equally by AAP, NACS, ABA, and R.R. Bowker developed by General Electronic Information Systems and can receive and confirm orders via network 24 hours a day. The database is updated daily. Pubnet SAN: 200-254X
Claims
Must be reported upon receipt of the product, with invoice information.
Returns Information
Please refer to the McGraw-Hill Higher Education Return Policy. Products returned for credit must be in resalable condition. All returns are subject to inspection and should be sent prepaid to:
McGraw-Hill Distribution Center
860 Taylor Station Road
Blacklick, OH 43004-0504
Ordering Information: United States
McGraw-Hill titles are available at fine bookstores everywhere. Search your local telephone directory for your nearest bookstore.
If you are an individual wishing to directly place an order with McGraw-Hill, we accept Visa, Mastercard and American Express for single copy purchases by calling 1-800-338-3987 between 8:00 AM and 8:00 PM EST Monday through Friday. Applicable sales tax and shipping and handling charges will be added to orders.
Orders may be submitted via mail with check or money order:
McGraw-Hill
P.O. Box 182605
Columbus, OH 43218-2605
Ordering Information: International
McGraw-Hill Group offices serve customers worldwide. Each international group has its own sales, marketing, and editorial staffs, distribution center, and customer service operation. All distribute the full range of books produced by McGraw-Hill — either in English or in translated editions, and they publish original products for their local markets.
Click here to access our International sites.