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ISBN10: 0073523879 | ISBN13: 9780073523873
ISBN10: 0073523879
ISBN13: 9780073523873
* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.
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Now in its eleventh successful edition, Communicating Effectively presents a comprehensive introduction to interpersonal, intercultural, professional, group, and public communication. Providing just the right amount of theory and research, the book is packed with thought-provoking prose and activities that engage student interest. A pragmatic approach enables students to appreciate ideas, concepts, and theories in their own lives.
Brief Contents
Contents
Preface
Part 1 Basic Principles of Communication
Chapter 1 The Communication Process
Chapter 2 Self, Perception, and Communication
Chapter 3 Verbal Communication
Chapter 4 Nonverbal Communication
Part 2 Interpersonal Communication
Chapter 5 Listening
Chapter 6 Interpersonal Relationships
Chapter 7 Evaluating and Improving Relationships
Chapter 8 Communication and Technology
Part 3 Other Forms of Communication
Chapter 9 Conflict and Conflict Management
Chapter 10 Intercultural Communication
Chapter 11 Small-Group Participation and Leadership
Part 4 Communicating in Public
Chapter 12 Getting Started and Finding Speech Material
Chapter 13 Organizing and Outlining the Speech
Chapter 14 Delivering the Speech
Chapter 15 Informative and Persuasive Speeches
Glossary
References
Credits
Index
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