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ISBN10: 1260465225 | ISBN13: 9781260465228

Practice Management and EHR: A Total Patient Encounter
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Practice Management and EHR: A Total Patient Encounter (PMEHR) provides a comprehensive introduction to integrated practice management and EHR, providing hands-on experience to clinical health care workers as well as to their administrative and financial colleagues. This textbook provides the experience students need to understand the medical billing cycle and become familiar with the seamless integration of patient clinical records in that cycle, without the hassles of software installation!
Part One Managing the Revenue Cycle
Chapter 1Patient Care and Reimbursement in the Medical Office
Chapter 2Understanding Electronic Health Records
Chapter 3Privacy and Security of Health Records
Part Two Documenting Patient Encounters
Chapter 4Scheduling
Chapter 5Office Visit: Check-in Procedures
Chapter 6Office Visit: Patient Intake
Chapter 7Office Visit: The Progress Note
Chapter 8Office Visit: Electronic Orders
Chapter 9Office Visit: Coding
Part Three Charge Capture and Billing Patient Encounters
Chapter 10Office Visit: Clinical Check-out Procedures
Chapter 11Office Visit: Billing Check-out Procedures
Chapter 12Third-Party Payers
Chapter 13Claim Management
Chapter 14Posting Payments and Creating Statements
Part Four Producing Reports and Following Up
Chapter 15Accounts Receivable Follow-up and Collections
Chapter 16Reports
Chapter 17Messaging and Administrative Tasks
Chapter 18Health Information Management Tasks
Part Five PM and EHR Practical Applications
Chapter 19Putting it all Together
Part Six Source Documents
Glossary
Index
About the Author
Amy Ensign
Amy Ensign, MBA, BHSA, CMA (AAMA), RMA (AMT), has been in the medical field for over 20 years, working clinically, administratively, and in higher education. Beginning her career as a medical assistant with one of Michigan’s major healthcare organizations, she moved into a leadership role working with senior management and supervising medical assistants. Dur-ing this time, she began teaching as an adjunct instructor for Baker Col-lege and 10 years ago moved into her current position as medical assistant and medical administrative specialist program director for Baker College of Clinton Township. She is also active in the AAMA as treasurer of Michi-gan’s Macomb Chapter. Amy lives in Sterling Heights, Michigan, with her husband; they have two children.
Tammy Berger
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