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Medical Assisting: Administrative and Clinical Procedures, 7th Edition
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The medical assisting profession is soaring to new heights with the expansion and diversity of roles and changes in the healthcare environment. Today’s medical assistants must juggle many tasks in the medical office to keep up with the changes. The seventh edition of Medical Assisting:Administrative and Clinical Procedures with Anatomy and Physiology was updated to help students as well as instructors learn these ever-changing tasks and stay current in the healthcare environment.
UNIT ONE: Medical Assisting as a Career
1Introduction to Medical Assisting
2 Healthcare and the Healthcare Team
3Professionalism and Success
4 Interpersonal Communication
5 Legal and Ethical Issues
UNIT TWO: Safety and the Environment
6 Infection Control Fundamentals
7Safety and Patient Reception
8 Office Equipment and Supplies
9 Examination and Treatment Areas
UNIT THREE: Communication
10Written and Electronic Communication
11 Medical Records and Documentation
12Electronic Health Records
13Managing Medical Records
14Telephone Techniques
15Patient Education
UNIT FOUR: Administrative Practices
16Schedule Management
17Insurance and Billing
18Diagnostic Coding
19Procedural Coding
20 Patient Collections and Financial Management
UNIT FIVE: Applied Anatomy and Physiology
21Organization of the Body
22 The Integumentary System
23The Skeletal System
24 The Muscular System
25 The Cardiovascular System
26 The Blood
27The Lymphatic and Immune Systems
28 The Respiratory System
29 The Nervous System
30 The Urinary System
31The Reproductive Systems
32The Digestive System
33The Endocrine System
34 Special Senses
UNIT SIX: Clinical Practices
35 Infection Control Practices
36 Patient Interview and History
37Vital Signs and Measurements
38 Assisting with a General Physical Examination
39 Assisting in Reproductive and Urinary Specialties
40 Assisting in Pediatrics
41Assisting in Geriatrics
42 Assisting in Other Medical Specialties
43 Assisting with Eye and Ear Care
44 Assisting with Minor Surgery
UNIT SEVEN: Assisting with Diagnostics
45 Orientation to the Lab
46 Microbiology and Disease
47Collecting, Processing, and Testing Urine and Stool Specimens
48 Collecting, Processing, and Testing Blood Specimens
49 Electrocardiography and Pulmonary Function Testing
50 Diagnostic Imaging
UNIT EIGHT: Assisting in Therapeutics
51Principles of Pharmacology
52 Dosage Calculations
53 Medication Administration
54 Physical Therapy and Rehabilitation
55 Nutrition and Health
UNIT NINE: Medical Assisting Practice
56 Practice Management
57Emergency Preparedness
58 Preparing for the World of Work
About the Author
Kathryn Booth
Kathryn A. Booth, RN-BSN, RMA (AMT), RPT, CPhT, MS is a registered nurse (RN) with a master’s degree in education as well as certifications in phlebotomy, pharmacy tech, and medical assisting. She is an author, an educator, and a consultant for Total Care Programming, Inc. She has over 30 years of teaching, nursing, and healthcare experience that spans five states. As an educator, Kathy has been awarded the teacher of the year in three states where she taught various health sciences, including medical assisting in both a classroom and an online capacity. Kathy serves on the AMT Examinations, Qualifications, and Standards committee, as well as the advisory board for two educational institutions. She stays current through working at various practice settings as well as obtaining and maintaining certifications. Her larger goal is to develop up-to-date, dynamic healthcare educational materials to assist her and other educators and to promote healthcare professions. In addition, Kathy enjoys presenting innovative new learning solutions for the changing healthcare and educational landscape to her fellow professionals nationwide.
Leesa Whicker
Leesa G. Whicker, BA, CMA (AAMA) is a Certified Medical Assistant with a BA in art with a concentration in art history. She is an educator with more than 20 years of experience in the classroom. With 35 years of experience in the healthcare field as a medical assistant, a research specialist in molecular pathogenesis and infectious disease, and a medical assisting program director and instructor, she brings a broad background of knowledge and experience to the classroom. As a curriculum expert, she has served on several committees, including the Writing Team for the Common Course Library for the North Carolina Community College System and the Curriculum Committee at Central Piedmont Community College. She remains an active member of the Curriculum Committee. Leesa was among the first instructors to develop online courses and remains active in online curriculum development. She has presented Methods of Active and Collaborative learning on the national level. Her passion is finding novel and varied ways to reach the ever-changing learning styles of today’s students. She currently teaches at Central Piedmont Community College in Charlotte, North Carolina.
Terri Wyman
Terri D. Wyman, AS, CPC, CMRS has 35 years of experience in the healthcare field, first as a CMA specializing in hematology/oncology and homecare and then in the medical billing and coding field. At the suggestion of a coworker, she began her career in education as instructor and program director for both medical assisting and medical billing and coding programs for several technical schools in New England. Currently, Terri is the financial applications analyst at Baystate Wing Hospital, where her love of teaching continues in the hospital setting. She is active with her local AAPC chapter and is on the National Advisory Board for the American Medical Billing Association (AMBA). She provides continuing education opportunities for AMBA members by writing numerous billing and coding programs and speaking at their national conferences on medical coding topics, including ICD-10. In the rapidly changing world of healthcare billing and coding, she is excited to continue sharing the language of billing and coding with instructors, students, and career professionals. Terri sends special thanks to Dale for his unending support and to Francis Stein, MD, whose patience with a new medical assistant years ago showed her the joy of learning and education.
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