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Are you a student looking for help? Get ALEKS support
ALEKS Instructor Support
Tools and Best Practices
Want to get the most out of your ALEKS course? We’ve created resources to help you set up your course, sync with a Learning Management System (LMS), use remote proctoring, and more! We’ve got the ALEKS support you need.
New to ALEKS? Watch These Videos to Get Started.
Additional Videos
Syncing your Learning Management System (LMS) with ALEKS: Select your LMS and watch the how-to video.
Syncing your Learning Management System (LMS) with ALEKS: Select your LMS and watch the how-to video.
Looking for More ALEKS Support?
Below are videos and guides for the most common ALEKS instructor support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Course Setup (View All Topics)
Our Course Setup resources will help you with everything from logging in for the first time to syncing with your Learning Management System (LMS). We also have resources you can share with your students so they can easily register for your course.
Overview of Course Options , Link will open in a new window
Discover how to build the perfect course for your students.
Sharing a Course , Link will open in a new window
Learn how to share your ALEKS course with another instructor or teaching assistant.
Syncing ALEKS with Blackboard , Link will open in a new window
Learn how to sync ALEKS with Blackboard by following a few simple steps.
Assignments & Exams (View All Topics)
Learn how to easily build and manage your assignments and exams.
A Look at the Enhanced and more Accessible ALEKS eBooks for Math , Link will open in a new window
Learn how to navigate and understand key student study and accessibility features in the enhanced eBooks for Math.
A Look at the Enhanced and more Accessible ALEKS eBooks for Chem , Link will open in a new window
Learn how to navigate and understand key student study and accessibility features in the enhanced eBooks for Chemistry.
Respondus Monitor FAQ , Link will open in a new window
Discover how the Respondus Monitor in ALEKS can help increase academic integrity in your course through browser lockdown and remote proctoring.
Grading and Class Management (View All Topics)
These videos, support documents, and checklists will show you how to build your gradebook, use reports, and manage your course to ensure your students are on the track to success.
ALEKS Reports Basics , Link will open in a new window
Get a brief overview of the reports available in ALEKS.
ALEKS Class Summary , Link will open in a new window
View the ALEKS Class Summary video to learn how to see specific setting options for your course.
Managing Your ALEKS Course (Weeks 1-3) , Link will open in a new window
Use this guide to manage student registration and progress over the first few weeks of class.
Tech Support Representatives
Visit the ALEKS Customer Support contact page or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
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Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
