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Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center

Training Resources
for New ALEKS Users

Welcome! The resources on this page will walk you through how to log into your course, set up your gradebook, build your course, and much more.  

If you prefer live support, we’d be happy to set up personalized 1-to-1  time with our implementation team. Just click on the button below to send an email with a few details about your needs and your term’s start date. 

UNIT 1

The Basics

UNIT 2

Building Your Course

UNIT 3

Grading and Reports

UNIT 4

Launching Your Course/LMS Pairing

  • Student Registration Information

    We’ve created resources that make it easy for your students to register for ALEKS, so you can be a teacher, not tech support. Select your Learning Management System (LMS) or the standalone option to get started.

    Student Registration Information
  • Request a Financial Aid Access Code

    Help your students get started even if they’re waiting on financial aid. This video explains how they can use a temporary access code.

    Request a Financial Aid Access Code

Stay in the Know with McGraw Hill ALEKS Platform Status Updates

Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill ALEKS.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: 1 (800) 258-2374
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized support from our Implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our Implementation Managers can help.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Help with orders

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218