Skip to main content

Humanities, Social Science and Language


Digital Products


Connect®
Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

AI Reader
Encourage Discovery, Boost Understanding

Services


Affordable Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Lecture Capture
Capture lectures for anytime access

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Evergreen
Updated, relevant materials—without the hassle.

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with Connect? Visit the Student Connect Support Page 

Access Instructor Tools and Course Resources

Tools and Course Resources

How Do I Access My Connect Instructor Resources? , Link will open in a new window

Learn how to access all of your instructor resources such as PowerPoints, test banks, media files, and more.

Getting Help with Connect , Link will open in a new window

Whether you need step-by-step instructions or access to technical support, you'll learn the fastest and easiest way to get help with your Connect course.

eBook Overview , Link will open in a new window

Discover how the Connect eBook helps students read more efficiently and study more effectively. In this overview, you will learn how to use the features of the Connect eBook.

Class Start Readiness , Link will open in a new window

Follow along to see how the Connect Course Readiness Checklist ensures your course is set up for success. You'll learn more about how to register your students, whether using Connect with your LMS or independently. Also, we'll show you to access additional resources.

Polling Resources

Polling Overview , Link will open in a new window

This resource will provide an introduction to how Polling can be used in your Connect course!

Conducting a Poll , Link will open in a new window

This resource will walk you through how to conduct a poll using the polling feature within Connect.

Media Services

Media Services Overview , Link will open in a new window

Here you will find an overview of the Media Resources feature within Connect. Utilizing Media Services you can record lectures and share other various media with your students in a variety of ways.

Creating a Media Assignment , Link will open in a new window

Connect Media Assignments help ensure students view recorded lecture material. These resources will show you how to use the "Create your own question" functionality in Connect to assign media.

How to Change your Microphone or Webcam , Link will open in a new window

While most laptops have built-in microphones and webcams, some may opt to use an external device for improved quality or convenience. These resources will show you how to change to a different microphone or webcam when utilizing Connect Media Services.

How to Record or Upload New Media , Link will open in a new window

This resource will provide tips as well as walk through the steps required when both recording media and uploading media to your Connect course.

How to Share Media with Students , Link will open in a new window

Learn about the various ways to share media with your students - through the Class Media link, as a web activity or through your LMS.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218