My Account Details
Are you a student looking for help with Connect? Visit the Student Connect Support Page
Access Instructor Tools and Course Resources
Tools and Course Resources
How Do I Access My Connect Instructor Resources? , Link will open in a new window
Learn how to access all of your instructor resources such as PowerPoints, test banks, media files, and more.
Getting Help with Connect , Link will open in a new window
Whether you need step-by-step instructions or access to technical support, you'll learn the fastest and easiest way to get help with your Connect course.
eBook Overview , Link will open in a new window
Discover how the Connect eBook helps students read more efficiently and study more effectively. In this overview, you will learn how to use the features of the Connect eBook.
Class Start Readiness , Link will open in a new window
Follow along to see how the Connect Course Readiness Checklist ensures your course is set up for success. You'll learn more about how to register your students, whether using Connect with your LMS or independently. Also, we'll show you to access additional resources.
The McGraw Hill AI Reader , Link will open in a new window
McGraw-Hill's AI Reader provides students with an embedded generative AI learning tool that creates a more flexible learning environment to drive meaningful engagements and a deeper conceptual understanding of your course content.
Polling Resources
Polling Overview , Link will open in a new window
This resource will provide an introduction to how Polling can be used in your Connect course!
Conducting a Poll , Link will open in a new window
This resource will walk you through how to conduct a poll using the polling feature within Connect.
Media Services
Media Services Overview , Link will open in a new window
Here you will find an overview of the Media Resources feature within Connect. Utilizing Media Services you can record lectures and share other various media with your students in a variety of ways.
Creating a Media Assignment , Link will open in a new window
Connect Media Assignments help ensure students view recorded lecture material. These resources will show you how to use the "Create your own question" functionality in Connect to assign media.
How to Change your Microphone or Webcam , Link will open in a new window
While most laptops have built-in microphones and webcams, some may opt to use an external device for improved quality or convenience. These resources will show you how to change to a different microphone or webcam when utilizing Connect Media Services.
How to Record or Upload New Media , Link will open in a new window
This resource will provide tips as well as walk through the steps required when both recording media and uploading media to your Connect course.
How to Share Media with Students , Link will open in a new window
Learn about the various ways to share media with your students - through the Class Media link, as a web activity or through your LMS.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
