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Are you a student looking for help with Connect? Visit the Student Connect Support Page 

Connect Course Setup

From setting up basic policies to syncing with a Learning Management System, we’ve got Connect support resources to help you every step of the way. Choose a category below to access our resource library.

What do you need help with?


Looking for Help Setting Up Your Connect Course?
You’ve Come to the Right Place.

Below are videos and guides for the most common Connect instructor support topics around course setup.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Set Up "My Courses" Page

‘My Courses’ Page Overview , Link will open in a new window

Take a quick tour of the new 'My Courses' page and learn how to organize and manage multiple courses in Connect.

My Courses Page Icons , Link will open in a new window

Learn what the icons symbolize on your 'My Courses' Page. They are a great visual shortcut to all the items that can be accessed from this page.

Creating a Connect Course , Link will open in a new window

Learn how to create a new course, navigate the homepage, and access instructor resources inside Connect.

Learn your Section Dashboard

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Section Dashboard Overview , Link will open in a new window

An overview of your Section Dashboard within Connect

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Assignment Overview Widget , Link will open in a new window

Learn about the Assignment Overview Widget on your Section Dashboard in Connect.

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Course Materials Widget , Link will open in a new window

Learn about the Course Materials Widget on your Section Dashboard in Connect.

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Section Information Widget , Link will open in a new window

Learn about the Section Information Widget on your Section Dashboard in Connect.

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Section Performance Widget , Link will open in a new window

Learn about the Section Performance Widget on your Section Dashboard in Connect.

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Add Multiple Instructors to Your Connect Section , Link will open in a new window

Watch a short video or read the instructions to learn how to easily add multiple instructors to your Connect section.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218