My Account Details
Are you a student looking for help with Connect? Visit the Student Connect Support Page
Connect Course Setup
From setting up basic policies to syncing with a Learning Management System, we’ve got Connect support resources to help you every step of the way. Choose a category below to access our resource library.
Looking for Help Setting Up Your Connect Course?
You’ve Come to the Right Place.
Below are videos and guides for the most common Connect instructor support topics around course setup.
Please contact us if you can’t find what you need, and our team will be happy to assist.
‘My Courses’ Page Overview , Link will open in a new window
Take a quick tour of the new 'My Courses' page and learn how to organize and manage multiple courses in Connect.
My Courses Page Icons , Link will open in a new window
Learn what the icons symbolize on your 'My Courses' Page. They are a great visual shortcut to all the items that can be accessed from this page.
Creating a Connect Course , Link will open in a new window
Learn how to create a new course, navigate the homepage, and access instructor resources inside Connect.
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Section Dashboard Overview , Link will open in a new window
An overview of your Section Dashboard within Connect
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Assignment Overview Widget , Link will open in a new window
Learn about the Assignment Overview Widget on your Section Dashboard in Connect.
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Course Materials Widget , Link will open in a new window
Learn about the Course Materials Widget on your Section Dashboard in Connect.
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Section Information Widget , Link will open in a new window
Learn about the Section Information Widget on your Section Dashboard in Connect.
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Section Performance Widget , Link will open in a new window
Learn about the Section Performance Widget on your Section Dashboard in Connect.
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Add Multiple Instructors to Your Connect Section , Link will open in a new window
Watch a short video or read the instructions to learn how to easily add multiple instructors to your Connect section.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
