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ALEKS Student Support Tools
Learn how to navigate ALEKS, complete assignments, track your progress, and more! Let us help you get the most out of ALEKS.
Looking for ALEKS Support?
Below are videos and guides for the most common ALEKS student support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Logging in and Navigating ALEKS , Link will open in a new window
Not familiar with ALEKS just yet? Learn how to log in and the basics of using your ALEKS account.
How to Contact ALEKS Support , Link will open in a new window
Have a technical issue in ALEKS? Our support team is here to help.
Registering for your course , Link will open in a new window
Navigating the Topic Carousel , Link will open in a new window
Need help understanding the topic carousel? Check out this video.
Managing Your Time in ALEKS , Link will open in a new window
Need some time management tips? Learn some best practices in ALEKS.
ALEKS Study Tips , Link will open in a new window
Need some helpful study tips in ALEKS? We got you.
Understanding Knowledge Checks , Link will open in a new window
Want to know more about Knowledge Checks? Watch this video.
Accessing Your ALEKS 360 eBook , Link will open in a new window
Need help finding your ALEKS 360 ebook? Learn how to activate your knowledge through the ebook.
Managing Your ALEKS Pie and Assignments in ALEKS , Link will open in a new window
Missing deadlines? Learn how you can complete your assignments and the ALEKS Pie on time.
How to Check Your Progress in ALEKS , Link will open in a new window
Having trouble staying on track? Learn how to stay on top of your progress with ALEKS.
How to Check Your Grades in ALEKS , Link will open in a new window
Need a friendly reminder on how to check your grades? Here’s how to keep up with your progress.
Student Reports , Link will open in a new window
Need help finding your reports? Learn how to access a series of reports to analyze activity, progress and current and upcoming assignments.
Tech Support Representatives
Visit the ALEKS Customer Support contact page or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
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Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
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Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
