Skip to main content

Connect Student Accessibility Tips

Learn more about the Connect assistive technology features, including tips to navigate your materials, engage with text alternatives to media, and adjust your settings to get the most out of your Connect course materials.

PREVIEW THE PDF

Student Accessibility Tips

If you are a student who uses assistive technology, this document is for you! Here you’ll find tips to navigate your materials, engage with text alternatives to media, and adjust your assistive technology settings to get the most out of your Connect course materials.

All information in this document about how to use or change settings for assistive technology may vary based on your particular software and version.

Contents

  • eBook Orientation
  • Keyboard-only use – no screen reader
  • Keyboard shortcuts to navigate assignments
  • Assistive technology settings

Media

  • Video captions and standard transcripts – audio content only
  • Described transcripts for videos – select videos only

Navigation

  • Reading content (eBooks, SmartBook, assignments, etc.) with a screen reader
  • Data table navigation for screen reader users
  • Assignment navigation for screen reader user

     

  • Tips for navigating supplemental materials for screen reader users
  • Discipline-specific tips
  • STEM courses
  • English courses
  • Accounting, economics, etc. courses
  • Courses using Excel

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218